Medical services provided by our professional staff are billed by our business office. Our providers participate and are on the specialist panels of most of the major health insurance plans in our region. Noted below are the health plans in which we currently participate and accept payment.
If your health insurance plan requires referrals, you will be personally responsible for obtaining any necessary referrals for services provided by our office from your primary care physician.
Please be aware that, in many health plans, there can be deductibles, coinsurance and copayments for which you may be financially responsible. If necessary, payment arrangements can be made through our business office.
Aetna HMO, POS, PPO and EPO Plans
Aetna Medicare Plans
IBC Personal Choice
Keystone Health Plan East
Private Health Care Systems (PHCS)
questions about your bill
What billing or insurance information will I receive?
You will receive a copy of your bill. After your insurance has paid their share, we will provide you with a statement of your account listing any deductibles, coinsurance, or copayment.
How long will it take to get things settled with the insurance company?
Generally, it takes from 30 to 60 days to obtain payment from an insurance carrier.
Why am I getting bills from other physicians?
Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:
- your own physician
- other physicians who conducted tests and procedures
- consulting physicians chosen by your primary physician to read and interpret test results.
These physicians may include specialists in anesthesiology, pathology, or radiology. You will be responsible for paying these bills as well.
I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check directly with your insurance company.
value. quality care. convenience.